Privacy

PRIVACY POLICY

 

Version 1  (Effective Date:  August 27, 2013)

Welcome to www.SteadyServ.com (“Website”). This website is administered by SteadyServ® Technologies, LLC (“SteadyServ®”).  We are committed to protecting the privacy of individuals who visit our website and of customers who use any or all services provided by SteadyServ®, including without limitation SteadyServ’s website,  software, and hardware (collectively, the “Services”).  This “Privacy Practices Notice” explains the ways in which we collect, use, and protect personal information you may provide through this website or as part of your use of the Services.

If you do not agree with the terms of this Privacy Practices Notice, please do not use this website or the services.

Note Regarding Adult Audience

This website and the services are intended only for individuals 21 years of age or older. Because we take this policy very seriously, any personal information you may provide may be shared with one or more third-party age verification firms in order to confirm that you are old enough to use the Website or the Services.

 SteadyServ® does not want to collect any personal information, voluntarily or involuntarily, from any person under the age of 21 either from the Website or through the Services.

Effective Date/Updates

The effective date and version number of this Privacy Practices Notice is stated above. Although not anticipated at this time, it is possible that our information collection and dissemination practices could change in the future. Accordingly, we reserve the right to change the terms of this Privacy Practices Notice. All changes will be effective immediately. If we change our Privacy Practices, our Privacy Practices Notice will identify the date in which the policy took effect. By using the website or the services, you consent to the collection and use of your information in accordance with the Privacy Practices Notice; thus, we recommend that you check this Privacy Practices Notice on a regular basis for updates and print a copy for your records.

Information Voluntarily Provided by You

We may collect personal information that our website visitors and customers of the services voluntarily provide to us, for example: name, date of birth, address, city, state, zip code, telephone number, gender, email address, and your attitudes and preferences regarding bars, restaurants, and alcohol products.  We may collect this information in order to:

–   better understand your interests and preferences and how we can improve the Website and the Services;

–   communicate to you information on promotions and other matters related to the Website and the Services; and verify that you are old enough to access the Website and deliver the Services and information associated with the use of the SteadyServ application.

Cookies

Our Website uses cookies. Cookies are little messages given to your web browser by a web server. Your computer stores the message as a text file, which is sent back to the server each time you access the server.  The website uses cookies to keep track of your session ID, and we may use cookies to deliver content specific to your interests. Cookies also help us make sure only authorized users use the website, and collect anonymous information about how visitors use the website. We do not use cookies to track or collect personal information. If you are concerned about cookies, consult your browser’s Help documentation for more information about how to turn cookies on and off.

Other Information Collected

Demographic and profile data may also be collected at the website and through the services. We may use this data to tailor your experience with the website or the services, to deliver content we think you might be interested in, and to display content according to your preferences.  We may also collect and use your IP address or username to help diagnose problems with our server, and to administer our website. Your IP address or username is, or may be, used to help identify you, to track activity on our website or your use of the services, and to gather broad demographic information.

Demographic information may be shared with advertisers or prospective customers on an aggregate basis. Aggregate basis means that your information will be generalized with the data we collect from all our users. For example, we may share the average age or income level of the Website or Services users with advertisers. We will not share personally identifiable information, such as contact information, unique identifiers, financial information and demographic information about any particular individual who uses the Website or the Services.

Location Information

The Website and the Services, when accessed from a mobile device, may access your location information using your device’s GPS settings. The Website and the Services use your location information to optimize certain services, and to be able to deliver the Services based upon your preferences about when to receive messages.

Use and Disclosure of your Personal Information

As stated above, information about you may be disclosed to third-parties in an aggregated form. Otherwise, we will never share or sell your personally-identifiable information, with the following exceptions:

Service ProvidersWe sometimes contract with other entities to perform services on our behalf. They may have access to your personal information, but they are only permitted to use it for the purpose of providing services for us.

Business TransfersIn the event a portion or all of our business is sold or merged with another entity, your personal information may be transferred to the other entity as a part of the business transfer or merger.

Legal MattersWe may disclose information about you if we have a good faith belief that it is necessary in order to: (a) protect and defend the rights, property or safety of SteadyServ, other visitors to the Website, Customers of the Services or the public; (b) enforce the Terms of Use; or (c) respond to claims that any content violates the rights of third-parties.  We may also disclose information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

Please understand that by becoming a Customer and/or providing us with your contact information, you are authorizing us to communicate with you (electronically or otherwise) regarding SteadyServ®, the Website, the Services, or other subjects we believe may be of interest to you.

Access to and Amendment of Information

You may ask to review and correct the personal information that we maintain about you by sending a written request to:

personalinforequest@steadyserv.com

or

Personal Information Request
Customer Service
SteadyServ® Technologies, LLC
12758 Hamilton Crossing Blvd.
Carmel, IN 46032

External Links

This Website may include links to other Websites that may be of interest to you. Please be aware that once you leave this Website, use of any information you provide on another Website is governed by the Privacy Practices Notice of the operator of that Website.

Information Storage and Security

This Website and all information you voluntarily submit is collected, stored, and processed in the United States. We use reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access.  Regardless of the effectiveness of our security measures, no security system is completely impenetrable. Accordingly, we cannot guarantee the security of our database or any communication you may send to us. In order to enhance the security of our database, we strongly encourage you to keep your password strictly confidential.

Contact Information

Please direct your inquiries and correspondence to our Customer Support team Monday through Friday from 9am to 5pm  Eastern Time at (800) 257-6898, or at support@SteadyServ.com.